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Accueil » Support » Contact Support »
Contact Technical Support
NHR’s technical assistance center is available for assistance with configurations, troubleshooting and equipment installation. All NHR customers have access to TAC support during normal business hours, and NetSure contract holders are eligible for 24x7 support.
Contact NHR TAC
Opening a Support Case
When you contact NHR technical support, please be prepared to provide the following information:
- Your name
- Company name
- Phone number
- E-mail address and/or IM
- Hardware serial number
- NetSure contract number
(if applicable)
- Description of problem
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Manufacturer Product Manuals
Please refer to the following links for access to the most current product information from Cisco, Juniper, Extreme, Redback, Foundry and Force10 Networks.
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